ONLINE BANKING

E-STATEMENTS

BUSINESS ONLINE BANKING

How to Make a Mobile Deposit
3/28/16
 
In honor of #MarchMobileMadness, we’re giving you a step-by-step guide to making a mobile deposit! If you don’t already have the First American app on your phone, make sure to download it so you can check your balance and deposit checks anywhere, anytime.
 
1. Sign in – enter your username and password.
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2. If you’ve never made a mobile deposit before, you’ll have to register for access to mobile deposit. This will be about a one-day turnaround, so make sure to get this step out of the way. If you go to “Deposit Checks” under the menu, that screen will prompt you to register.
 
3. Once you’re registered, you’ll receive an email letting you know that you’ve successfully been registered. After that, you’ll be able to deposit checks at your leisure!
 
4. From your home screen on the FABT app, click the menu button on the top left.
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5. Select “Deposit Checks.”
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6. This screen will allow you to select which account you’d like to deposit into (if you have multiple), and then prompt you to enter how much you’re depositing.
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7. After that, the app will prompt you to take a picture of the check. Line up your photo of the check and snap a picture. You’ll also be prompted to take a picture of the back—just make sure you’ve endorsed the check already, and write “for mobile deposit” underneath that.
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8. Once you’ve entered the amount of money and taken the picture of the front and back, select “Deposit.”
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9. After you deposit your check, store it in a safe place for 30 days. After that time, write “VOID” across the front and destroy the check in a shredder. You will receive a confirmation email when the deposit goes through.
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10. The end! Now you know exactly how to make mobile deposits, and the world is your oyster. Deposit anytime, anywhere.
 
author megan
 

 

A Crash Course in Online Banking
10/9/15
Whether you’re new to our online banking system or just need a refresher, we’re here to help. Today we have a step-by-step guide to the basics of our online banking system, from logging in to checking your E-statements. We’ll be rolling out more tutorials moving forward, so if there are any particulars of our online system you’d like to see explained, we’d love to know!
When logging into Online Banking, First American Bank customers will first need to go to our website, www.firstamericanishere.com, and enter your username and password in the Online Banking field. (See our post about online safety for tips on creating a secure password!)
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If you are using a new/different or unrecognized computer, you will be prompted to enter a one-time passcode that will be delivered to the phone number registered to your profile. You will then be able to select whether you would like to have your code delivered via voice call or text message.
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Once the one-time passcode has been received, our customers can enter the code in the provided field and, optionally, set that computer as a recognized computer by selecting “Yes, register my private computer.” This will allow you to access your Online Banking from that computer without the additional security step. You may register as many computers as recognized terminals as you like.
If you do not want the computer you are using to be recognized by Online Banking, you can simply select “No, this is a public computer.” This will prompt a security code to be entered each time you access your Online Banking from that computer.
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Once you have entered your username and password, you will be brought to the Online Banking landing page (shown below). You can then use the tabs to navigate to the different functions that Online Banking offers.
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To access E-statements through Online Banking after logging in, go to the “Additional Services” tab and select E-Statements. (You must first register to receive E-Statements to see them. You can request E-statements at the time you open your account(s) or at any time by phone, in-person request, or secure email within Online Banking.)
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Once the “E-Statement” option is selected, you will be redirected to a login page where you will be prompted to enter your E-Statement User ID. This will be assigned by First American when you are registered for E-Statements and is separate from the Online Banking User ID, as an added measure of security. You can customize your User ID as part of the profile set up after your initial login.
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Once your E-Statement User ID is entered, you will be prompted for your E-Statement password. This will be assigned by First American when you are registered for E-Statements and is separate from the Online Banking password. You will be prompted to change your E-Statement password as part of the profile setup after initial login.
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Once you successfully log in to your E-Statement profile, you will see a list of your available statements. To view a statement, you will need to click the “View” option next to the desired statement. To view additional accounts, you will need to select the desired account from the drop-down menu located just above the listed statements.
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And that’s all, folks! If you’d like a tutorial on anything in particular, contact the blog master at meganr@firstamericanishere.com.
 rick